Mobilize Mail Help > Subscriber Opt-In Reconfirmation Process

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Subscriber Opt-In Reconfirmation Process

Posted on Tuesday, June 5th, 2018.

The purpose of this help guide is to provide the process for an opt-in reconfirmation email campaign that can be delivered to all or a selection of current subscribers in your Mobilize Mail account. The reconfirmation function is now available as an option when sending any email campaign.  This allows you to add in the […]

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Subscriber Soft & Hard Bounces Explained

Posted on Tuesday, February 4th, 2014.

There are two types of bounces, (Hard and  Soft), that are generated by our system. We will briefly explain what their meaning: Hard Bounce A hard bounce indicates there is a permanent reason an email cannot be delivered. The reasons for the non-delivery include: a. email address has changed so no longer exists b. domain […]

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How do I export subscribers out of my account?

Posted on Thursday, January 10th, 2013.

To bulk export subscribers from your account follow the steps below: 1. Log into your account. 2. From the main menu click the “Subscribers” icon. 3. Within the Subscribers section click “Subscriber Management” then “Bulk Export Subscribers”. 4. The bulk export wizard will be displayed. There are 3 options to locate subscribers for bulk export: […]

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How to import subscribers in bulk to my mailing list

Posted on Saturday, January 5th, 2013.

To import many subscribers in one go use this option – called ‘Bulk Import’. Pre-flight tasks The bulk import process accepts CSV and Excel spreadsheets.   It is important to make sure the spreadsheet is formatted correctly – if it is not the import will fail. First row of spreadsheet must have corresponding subscriber field […]

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How to add a subscriber data field

Posted on Thursday, January 3rd, 2013.

To add a subscriber data field to your account follow the steps below: 1. Log into your account. 2. From the main menu click the “Subscribers” icon. 3. Within the Subscribers section click “Subscriber Management” then “Add/Manage Data Fields”. 4. The subscriber field management area will be displayed. 5. To add a subscriber enter in […]

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How to search for a subscriber

Posted on Thursday, January 3rd, 2013.

To edit an existing subscriber follow the steps below: 1. Log into your account. 2. From the main menu click the “Subscribers” icon. 3. Within the Subscribers section click “Subscriber Management” then “Manage Existing Subscriber”. 4. The subscriber management page will then be displayed. In the search box type in the email address (partial or […]

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How to edit a subscriber

Posted on Thursday, January 3rd, 2013.

To edit an existing subscriber follow the steps below: 1. Log into your account. 2. From the main menu click the “Subscribers” icon. 3. Within the Subscribers section click “Subscriber Management” then “Manage Existing Subscriber”. 4. The subscriber management page will then be displayed. In the search box type in the email address (partial or […]

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